PropTx Help Desk

PropTx Help Desk

Please have members contact the PropTx Help Desk via telephone, as this is the most effective channel for troubleshooting these issues.

Monday to Friday from 7:00 a.m. to 11:00 p.m.

Saturday and Sunday from 9:00 a.m. to 4:00 p.m.

    Phone: 416-443-8199 or Toll-Free 1-877-843-8732
    Email: support@proptx.ca

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      As a PropTx member, you will have access to both REALM™ and Matrix if you are a new member OR if your association is undergoing an MLS® Trial Period. If you are a new member, you will have up to one month from your membership start date to select ...

    • Changing the MLS Choice for Members (Staff Only)

      To change the member's MLS choice for a member, follow the steps below: 1. Login into the PropTx MMS: https://mms.proptx.ca/account 2. Click on Member Profile. Search for the member and click the Select Action dropdown and choose View Member Profile. ...